Welcome to
AUM SYNERGIST
Healthcare and Hospitality Consultants LLP
AVANT-GARDE UBERLEGEN MANAGEMENT SYNERGIST
About Us01
Vision
To establish a stable platform in any healthcare and hospitality organization through "SYNERGY" between the medical, engineering, facility management and administrative aspects resulting in the provision of multi-dimensional 'wholistic' care.
Mission
To bring about the co-ordination and correlation (Synergy) between all the elements, specialisations and expertise of healthcare, engineering and hospitality, integrating them with the aspects of quality assurance, and establishing robust systems which are conducive to provide efficient and effective care delivery system for enhanced customer satisfaction.
Motto
Synergy For Health ... Synergy For A Happy World!
Quality Policy
- Ensure customer satisfaction and empowerment.
- Ensure timely completion of modules in a project.
- Ensure implementation of effective and efficient systems of care delivery to patients and customers.
- Ensure adherence to quality assurance in every aspect of care delivery systems.
- Ensure provision of trained and qualified manpower for the projects.
Scope of Work02
Our comprehensive range of services for healthcare and hospitality sectors
ॐ Healthcare Sector
vis-à-vis National and International Quality, Safety & Accreditation / Certification Norms
Audits:
ॐ Hospitality Sector
vis-à-vis National and International Quality & Safety Norms
Audits:
Stages of Accreditation / Certification03
Our systematic approach to achieving accreditation and certification
Gap identification and analysis
Action Plan
Identification of Resources
Development of Quality Systems and process strengthening
Assistance in preparation of Policies, SOPs, formats and their implementation
Capacity Building and training
Mechanism for Monitoring and control
Application for Accreditation
Addressing noncompliance and their closure
Team Members04
Ms. Devasri Chatterjee
Managing Partner & Principal Consultant
➢ B.E. Biomedical Engg (Mumbai University), 1998.
➢ MBA-HealthCare Sciences, 2012.
➢ PGD in Medical Law & Ethics – NLSIU, Bangalore, 2017.
WORK EXPERIENCE
- 1. March 2015 – till date: Managing Partner & Principal Consultant at AUM Synergist Healthcare And Hospitality Consultants LLP, Mumbai.
- 2. March 2015 – till date: Director at Taamra Engineering Consultants Pvt. Ltd., Mumbai.
- 3. May 2022 – Dec 2022: Project Management Consultant, Rajagiri Hospital, Kochi
- 4. 2021 – 2023: Managing Partner at AA Synergist LLP, Mumbai.
- 5. 2021 – 2022: Head – Operations & QA, Acu-MDx Laboratory and Research Centre Pvt. Ltd.
- 6. 2014 – 2015: Unit Head – Facility Services at Sir H. N. and Reliance Foundation Hospital, Mumbai.
- 7. 2010 – 2014: Regional Head (Western & Central India) with ACME Consulting, Chennai
- 8. 2007 – 2010: Administrative Officer (Senior) with Padmashree Dr. D. Y. Patil Hospital and Research Centre, Navi Mumbai.
- 9. 2006 – 2007: Manager (Operations Team) with Asian Heart Institute and Research Centre, Mumbai.
- 10. 2006 – 2007: Assistant Hospital Administrator with BSES MG Global Hospital and Research Centre, Mumbai.
- 11. 2002 – 2006: Hospital Administrator with Sarthak Hospital, Surat.
- 12. 1999 – 2002: Biomedical Engineer with Guru Nanak Hospital, Mumbai.
- 13. International (World Bank) Project: Biomedical Engineer with MNE Technologies Pvt. Ltd., Manipal Group, Bangalore.
- 14. 1997 – 1998: Trainee Biomedical Engineer (Industrial Training Curriculum) with Lilavati Hospital and Research Centre, Mumbai.
Core Competency
Hospital Management specialist (23+ years), providing consultancy and knowledge expertise to healthcare and hospitality projects since 2010 (11+ years) with regards to:
- ॐHealthcare quality – NABH, NABL, JCI & ISO
- ॐDeveloping systems & quality SOPs
- ॐTrainings for process reengineering
- ॐAssistance in implementation of systems
- ॐMonitoring of implemented systems and suggesting further modifications wherever necessary.
- ॐSpace and layout planning
- ॐManpower planning
- ॐBusiness development
General Council Member of CAHO (Consortium Of Accredited Healthcare Organisations) 2019-2024, CAHO Quality Professionals Wing.
Assessor empanelled with IQAS for ISO 15189 Medical Laboratory Testing Systems
Certified Personnel for Quality Implementation in Hospitals (CPQIH), 2016, by CAHO.
Certified Internal Auditor as per 4th & 5th Edition of NABH Standards.
Certified Internal Auditor and Quality Management Systems as per ISO 15189-2012 (NABL) (April 2016).
Certified trained Trainer (CAHO) for Certified Professional for Hospital Infection Control (Basic & Advanced), Communication and Fire Safety & Emergency Hospital Preparedness.
INFRA PROJECTS INVOLVED IN
- ॐInfrastructure designing, equipment planning as well as assistance in preparing the Detailed Project Report (DPR) for a 100-bedded hospital in Cooper Camp, West Bengal.
- ॐInfrastructure designing as well as equipment planning for a 230-bedded hospital in Goa.
- ॐNABH related infrastructure redesigning of CHL, BHRC, SAIMS Hospitals in Indore.
OTHER PROJECTS INVOLVED IN
- ॐManagement of Covid Testing Project at Chhatrapati Shivaji Maharaj International Airport, Mumbai, CST Station (BMC 'A' Ward) and Seaport at Mumbai as well as Testing Centres in Delhi and Jodhpur.
- ॐOngoing year-long Post-Covid Research Project (ICMR Approved) being conducted on 10000 subjects by Acu-MDx Laboratory & Research Centre on behalf of Pensieve Health, Pune.
- ॐBusiness development (International projects and medical tourism) and Project Management Consultancy on behalf of Rajagiri Hospital.
- ॐOrganizing medical and health camps on behalf of Corporate Houses as part of their Corporate Social Responsibility activities.
AUMS' Associates & Advisors05
AUMS' ASSOCIATES
ॐEngineering Consultancy & Project Management Consultants (ISO 9001:2008 – Mumbai)
Core Competency – Providing knowledge expertise on the aspects of planning, construction and project management for the infrastructure projects.
ॐArchitectural Expert (Mumbai)
Core Competency – Providing architectural support to conceptualisation of any healthcare project.
ॐFacility Management & Services Expert (Mumbai)
Core Competency – Providing trained manpower support and services to any healthcare, hospitality or corporate office for facility management.
ॐPsychology Counselling Expert (Mumbai)
Core Competency – Employee Counselling Programme for addressing mental health issues at workplace and helping people overcome them to achieve work-life balance & realizing their potential.
AUMS' ADVISORS
ॐSenior Medical Services Professional (Mumbai)
ॐManaging Director, KKCL (Mumbai)
ॐPanel of Eminent Doctors & Medical Professionals from all specializations.
Client List06
Healthcare Sector
ॐInfrastructure designing, equipment planning as well as assistance in preparing the Detailed Project Report (DPR) for a 100-bedded hospital in Cooper Camp, West Bengal.
ॐInfrastructure designing as well as equipment planning for a 230-bedded hospital in Goa.
ॐNABH related infrastructure redesigning of CHL and BHRC Hospitals in Indore.
Accreditation Projects
ॐShree Vijay Vallabh General Hospital (Trust), Rajasthan (E-NABH for SHCO and Sustenance).
ॐBombay Hospital, Mumbai (NABH Accreditation and Sustenance).
ॐBethany Hospital, Thane (NABH 5th Re-Accreditation and Sustenance).
ॐAditya Jyot Eye Hospital, Mumbai (NABH SHCO Accreditation).
ॐKohinoor Hospital, Mumbai (NABH 5th Re-Accreditation).
Laboratory Accreditation
ॐWay2Health Diagnostics Private Limited, Navi Mumbai (Consultancy).
ॐMolecular Virology Research And Diagnostic Laboratory (MVRDL), SAIMS, Indore, Madhya Pradesh.
ॐAcu-MDx Laboratory and Research Center Pvt. Ltd., Jodhpur.
ॐAmerican International Institute Of Medical Sciences, Udaipur (Molecular).
ॐKrishna Mohan Medical College and Hospital, Mathura (In progress).
Independent Accreditation Audits
ॐIndo American Cancer Hospital – Hyderabad (600 beds).
ॐJayadeva Institute of Cardiology – Bangalore (400 beds).
ॐUnited CIIGMA Hospital – Aurangabad, Maharashtra (100 beds).
ॐSix Sigma Hospital – Nashik (100 beds).
ॐAmbujanagar Hospital – Ambujanagar, Gujarat (100 beds).
Contact Us07
You can reach us at devasri.chatterjee@yahoo.com or call us at +91 9820264749.